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Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Appworld setup

what did you click on, so that the tablet asks you for those information ?

did you by any chance click on the Bridge icon ?



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New Contributor
Posts: 7
Registered: ‎12-26-2012
My Device: blackberry playbook - p100 -64wf rdj21ww
My Carrier: none

Re: Appworld setup

[ Edited ]

So I cant get thru to that number from UK for some reason. I have sent an e-mail to app world support. But here is what comes up when I sign in...  https://appworld.blackberry.com/webstore/myworld/customerinfo/?accountid=NjI3ODExNjkyOTcwMDU3NTc3Mjk...

 

And of course the email was returned telling me to sign up for support or use incident support.

Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Appworld setup

zelda, hold down the power button on your Playbook for 20 seconds to reboot.

 

Now, return to the setup or AppWorld setup.  You should not see any information asking for a phone details.

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New Contributor
Posts: 7
Registered: ‎12-26-2012
My Device: blackberry playbook - p100 -64wf rdj21ww
My Carrier: none

Re: Appworld setup

Thanks for trying to help all. I finally got ahold of someone who gave me the number I needed to call, it was wrong in the end because they told me I had to phone the UK support. I called them and they registered me for the free 90 day support and told me to ignore anything that said different. To help helping others, the setup screen .... I only had to sign up my playbook and ignore the rest as everything else after can be done from the playbook itself (unless I had a blackberry phone to also setup). Again, thanks to all, I am sorted now.

Highlighted
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Appworld setup

Well, that confuses me!

 

But you're up and running... and that's where you need to be, good luck!

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code