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New Contributor
Posts: 2
Registered: ‎08-31-2010
My Device: 9700

[Ask] How to suspend my PIN?

Dear all,

I just lost my BB a few days ago. Can u guys tell me how to suspend the PIN? So the people whos stolen my BB cant use it.

Thank you,

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: [Ask] How to suspend my PIN?

Hi ikom7399066,


Contact you mobile operator and inform them about your device IMEI. They will be lock the use of the device. Through PIN your BES admin (if you use BES services)  can wipe your device data remotely and they can enforce a PIN to lock your device. But this will not be a permanent lock.

tanzim                                                                                  
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Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: [Ask] How to suspend my PIN?

Not all service providers will lock or suspend a PIN, but it is worth your call, especially to remove your account to the device for sure.

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New Contributor
Posts: 2
Registered: ‎08-31-2010
My Device: 9700

Re: [Ask] How to suspend my PIN?

Hi Tanzim,

 

Theres any way so i can lock the PIN permanently? So the device cant be activate with another BES(from another mobile operator).

 

Thx.

Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: [Ask] How to suspend my PIN?

 


ikom7399066 wrote:

Hi Tanzim,

 

Theres any way so i can lock the PIN permanently? So the device cant be activate with another BES(from another mobile operator).

 

Thx.


 

No, the only way is if your service provider will do this. You haven't stated which service provider you have, but as I said, not all will do this.

 

However, once the PIN is placed on a suspended list, it is done, and not reversed. So, I would call that permanent.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Member
Posts: 1
Registered: ‎10-25-2010
My Device: Bold 9700
My Carrier: TAM

Re: [Ask] How to suspend my PIN?

hi im indira from indonesia

 

i lost my phone (bold 9700) about a month ago. now, someone use it.

 

i have called my phone operator to suspend the PIN but they said they can't do so because i bought the phone from another carrier called TAM.

 

so, can u suggest me if there is another way to block/suspend my PIN?

 

Thank you,