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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-07-2012
My Device: Curve 8520
My Carrier: Telkom

Assistance Required



I hope this is the correct forum for this ...


I just purchased a BB Curve 8520, loaded the desktop software. Tried syncing the outlook contacts to the phone, but I get an error. I have tried searching BB's website as well as google, however I cannot find a solution to this error.


Error code - 0x8386000b


Can someone please help


Much appreciated.


New Contributor
Posts: 4
Registered: ‎03-08-2012
My Device: Bold 9930
My Carrier: Verizon

Re: Assistance Required

Same problem!  I find it unbelievable that there is NO REFERENCE to this error code anywhere on the web, much less on RIM's website!!  I have gone bonkers trying to synch with Outlook on both my laptop and office PC. Neither will work. SOMEONE PLEASE ADDRESS THIS!  Without a non-RIM-proprietary backup, I'm leery of keeping my Bold 9930!


Thank you,