Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-08-2008
My Device: Not Specified

Attachments with Desktop Redirector

I am a new Curve user and have a question.  I am using the Desktop Redirector and I cannot view attachments.  From what I have read, it appears I cannot do this.  Can someone confirm?  Are there any alternatives?  We have a very small business with an Exchange 2003 server and one BB user.



Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: Attachments with Desktop Redirector

Yes you can not view them, if you were on a BES solution, that BES would need to be running the attachment service.

If someone helped you give them kudos. Research all info!
Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS

Re: Attachments with Desktop Redirector

You should be able to view whether or not you're using BIS or BES.


On a BES the BlackBerry Attachment Service should already be installed and running.


Using BIS, just make sure the BlackBerry Attachment Service is installed. Check under Options | Advanced Options | Applications. If you don't see it listed, then you just have to install it when loading the device software.

If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.