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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎01-30-2013
My Device: blackberry torch 9800
My Carrier: att

Attempting to update my 9800 to the most current OS using bluetooth and MAC:) PLZ HELP

I'm trying to update the OS on my 9800 to the most currentversion out.  My problem is that i lost my USB and I'm doing it on a MAC... People are probably questionong my sanity, anyways. I have the most current BB desktop software running.  I guess my questions is: where can i get thenewest os for the 9800? next, is it possible to send that update via bluetooth from my mac to my torch (they are already paired)??? What can i do besides a hard reboot to improve my phones wi-fi cappabilities??? because i would just do a software update thru the phone but a message usually appears saying the network isn't sufficient (which is also BS) or the update will just time out>>>   Please help because I am honestly a day away from converting my torch into a rock and finding out how many times i can make it skip before sinking in the river!!!!  Thank You

Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Attempting to update my 9800 to the most current OS using bluetooth and MAC:) PLZ HELP

Hello 19rnc82 and welcome to the BlackBerry Support Community Forums.


Thanks for your question about updating your software.


In order to do the update, you would need a USB cord and connect it to your Mac.


You could ask your mobile carrier if they do updates locally in a store. 


Hope this answers your question. 



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