01-26-2014 03:51 PM
01-26-2014 07:58 PM
01-26-2014 08:05 PM
01-26-2014 08:08 PM - edited 01-26-2014 08:09 PM
That is certainly a valid approach; removing apps one at a time is on the assumption that it's an app that is the cause, and the OS itself is not corrupt. The opposite method would be to do a clean OS install, and then add things one at a time. Different methods, similar results. The choice is yours.
(PS -- if it were me, I'd do the clean OS Reload and reload all of my apps, then see what happens. If the problem continues, then I'd go to the Bare Bones process. I can give you detailed instructions if you would like.)
01-26-2014 08:19 PM
The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
4) Download and install, to your PC, the BB OS package you desire:
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
After, you can proceed with restoration of your data, re-installation of all of your apps, etc.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
Good luck and let us know!
01-27-2014 10:40 AM
Sir, I restored her in safe mode last night and this morning alls well! The time slipped from Central to Eastern again, in spite of being saved, but all the serious problems seem to have gone bye bye. Thank you again and again. Mike