03-13-2013 01:07 PM
03-13-2013 07:03 PM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
03-16-2013 09:55 AM
03-16-2013 10:44 AM
03-17-2013 09:30 AM
OK Thank you...then I next recommend that you research various public KBs on the matter...here are a few:
You also can attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues, then you may need to consider more drastic measures (e.g., WIPE, Clean OS reload, BBSAK/JLCMDR wipe/reload).
Then again, since this is so new, you may want to seek out formal support under the terms of your warranty and support contract.
Good luck and let us know!