06-21-2013 06:11 AM
I'm sending you this message trying to get your assistance & help in one problem that I'm facing & that can be described as following:
After istalling a specific application on my device (Blackberry Bold 9700) which is Avaya One-X Mobile 5.2 that can be found on this site: http:\\app.avaya.com, I tried to configure it to connect to its related server pulished on the Internet. And as recommended from Avaya technical support, the Blackberry has a 3G connection and a BIS subscription.
With all these settings, I'm always receiving error message when trying to login telling me to check the server URL or IP being unreachable, while it's working properly on iphone
Contacting the 3G provider as the Avaya support, they suggested to contact your support forum checking if there is any blocked port (80 - 443) on your RIM servers providing this service in our country Lebanon - Middle East.
Waiting your precious answer,
06-21-2013 07:12 PM