Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎06-18-2013
My Device: Blackberry Bold 9700
My Carrier: Alfa

Avaya One-X Mobile for Backberry

Dear Sir,

 

I'm sending you this message trying to get your assistance & help in one problem that I'm facing & that can be described as following:

After istalling a specific application on my device (Blackberry Bold 9700) which is Avaya One-X Mobile 5.2 that can be found on this site: http:\\app.avaya.com, I tried to configure it to connect to its related server pulished on the Internet. And as recommended from Avaya technical support, the Blackberry has a 3G connection and a BIS subscription.

With all these settings, I'm always receiving error message when trying to login telling me to check the server URL or IP being unreachable, while it's working properly on iphone

Contacting the 3G provider as the Avaya support, they suggested to contact your support forum checking if there is any blocked port (80 - 443) on your RIM servers providing this service in our country Lebanon - Middle East.

 

Waiting your precious answer,

 

Best regards,

 

Chady Nasr.

Hall of Famer III
Posts: 57,579
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Avaya One-X Mobile for Backberry

Duplicate:

http://supportforums.blackberry.com/t5/Downloaded-applications-for/Avaya-One-X-Mobile-for-Backberry/...


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................