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BlackBerry® OS Smartphones

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Posts: 5
Registered: ‎04-08-2011
My Device: 9860
My Carrier: Telefonica

BAD SERVICE With TELEFONICA El Salvador

I had problems with my scrollwhen i got my phone took it to the Telefonica store and they say that i had to leave the phone so i did after 4 days i return to the store and the technician said they have fix the phone but i notice a big scratch form of a c so i say that my phone whas not scratch and they dont want to fix it and they want to charge me 85 dollars for something they have donde in what way can blackberry help with this issue .

i use a otterbox case wich protecs my complete phone if this issue is not resolve i would neber get a blackberry again.