02-19-2013 07:01 AM
Hi my blackberry bold 9780 shutsdown even if the battery is 80%. again wen i start the fone it shows low battery or sometimes it shows about 25%battery.
when i keep it in charging the fone gets charge upto 20% and then the battery suddenly shows 100%. and wen i use it for about an hour it shows battery drained shutting down handheld.
plzzz help what to do?
02-19-2013 07:26 AM
Welcome to BlackBerry Support Forums
How old is your device and have you tried with another battery to see how it reacts ?
You can try a OS reload to fix any issues with device software , if problem persist then you might have to replace your battery . Refer to this Knowlede Base for help :
KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software
try it and let us know.