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BlackBerry® OS Smartphones

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New Member
Posts: 2
Registered: ‎02-19-2013
My Device: blackberry bold3 9780
My Carrier: vodafone

BATTERY PROBLEM

Hi my blackberry bold 9780 shutsdown even if the battery is 80%. again wen i start the fone it shows low battery or sometimes it shows about 25%battery.

when i keep it in charging the fone gets charge upto 20% and then the battery suddenly shows 100%. and wen i use it for about an hour it shows battery drained shutting down handheld.

plzzz help what to do?

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BATTERY PROBLEM

Hello nilkpg

 

Welcome to BlackBerry Support Forums

 

 

How old is your device and have you tried with another battery to see how it reacts ?

 

 

You can try a OS reload to fix any issues with device software , if problem persist then you might have to replace your battery . Refer to this Knowlede Base for help :

 

KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software

 

try it and let us know.

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