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New Contributor
Posts: 2
Registered: ‎07-13-2011
My Device: 8100
My Carrier: orange

BB 8100 nuked or battery with red slash line !!

HI my name is mustafa....Last year i was using my bb 8100 smartphone..i really liked it...its shape its model...Its a bb8100 maroon colour,..no 3g...orange company with oracle sku #:64768...

 

So what happened is that my bb was having a low battery & i turned it on..It was taking a long time to switch on,so i took out the battery..I charged it on my wall charger later i connected the battery to my bb 8100...It showed me a battery sign with red line on it...i thought the battery wasn't working so i was having an extra battery & used it but no luck it showed me the same sign....Then i searched & googled online & found out that my bb 8100 is nuked....My operating system is windows 7..I would like to know that is there any solution to bring my phone to live...really i liked it a lot....Any help would ve appreciated...

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: BB 8100 nuked or battery with red slash line !!

Hi mustafa_jamesbond,

 

To resolve this issue with your BlackBerry® Pearl™ 8100 smartphone, please try to back up your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software.
For further instructions, please see the following KB article.
 "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY

 

Hope this helps.

 


-FS


 


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Highlighted
New Contributor
Posts: 2
Registered: ‎07-13-2011
My Device: 8100
My Carrier: orange

Re: BB 8100 nuked or battery with red slash line !!

no use of that i tried it too..my trackball light is shining green..its showing me battery with red line..plz help..it stops at reconnecting to jvm...