05-25-2012 04:18 PM
HI my name is mustafa....Last year i was using my bb 8100 smartphone..i really liked it...its shape its model...Its a bb8100 maroon colour,..no 3g...orange company with oracle sku #:64768...
So what happened is that my bb was having a low battery & i turned it on..It was taking a long time to switch on,so i took out the battery..I charged it on my wall charger later i connected the battery to my bb 8100...It showed me a battery sign with red line on it...i thought the battery wasn't working so i was having an extra battery & used it but no luck it showed me the same sign....Then i searched & googled online & found out that my bb 8100 is nuked....My operating system is windows 7..I would like to know that is there any solution to bring my phone to live...really i liked it a lot....Any help would ve appreciated...
05-31-2012 10:32 AM
To resolve this issue with your BlackBerry® Pearl™ 8100 smartphone, please try to back up your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software.
For further instructions, please see the following KB article.
"How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
Hope this helps.
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