09-09-2008 06:03 PM
Solved! Go to Solution.
09-09-2008 06:11 PM
Are they spam or real messages?
We are talking test messages?
09-09-2008 08:23 PM
This is normally a "Level 1" message indicator. Messages that come in and are set up as "Level 1" will be in highlighted...in your case, red, in other models and service providers they may be bold.
To change it for normal email (Google, Yahoo!, etc.), log in to your provider's website and go to where you manager your email addresses through their service. Check the filters you have for the phone...you can then add or modify them to designate which emails come through as highlighted "Level 1" messages. I have mine set for my wife, for example.
If you have a Blackberry Enterprise Server through your company you can also change the priority through them as well as through Options > Advanced Options > Security Options > General Settings and then modify the settings there.
Additionally, you can change the way your phone notifies you (though you can't change the color) by going to your Profiles, highlight the profile, hit the menu key (left of trackball), select Edit and then change the Level 1 Messages settings.
If that doesn't help or you have any other questions, let me know or contact your service provider. Hope that helps!