12-05-2012 08:24 AM
I connected my BB to the PC and through the desktop I tried to update the device software. It asked me for a password which I type three times wrongly and then the device did a full reset for approximately an hour and then a white screen came up and in the centre appears a circle with a diagonal line, three small symbols (a circle, a square and a triangle) and the number 507 appears below the circle in small fonts... After that I can no longer connect the device through the desktop.. Could you be kind enough to assist me?
Thanks in advance
12-05-2012 08:43 AM
JVM Error 507 means the device itself cannot recognize any operating system on the device.
Article ID: KB02792 BlackBerry smartphone displays Error message “507” when upgrading BlackBerry Device Software
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code