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New Member
Posts: 1
Registered: ‎12-05-2012
My Device: 8310
My Carrier: Cosmote Greece

BB 8310 is blocked


I connected my BB to the PC and through the desktop I tried to update the device software. It asked me for a password which I type three times wrongly and then the device did a full reset for approximately an hour and then a white screen came up and in the centre appears a circle with a diagonal line, three small symbols (a circle, a square and a triangle) and the number 507 appears below the circle in small fonts... After that I can no longer connect the device through the desktop.. Could you be kind enough to assist me?

Thanks in advance  

Posts: 95,771
Likes: 24,585
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB 8310 is blocked

JVM Error 507 means the device itself cannot recognize any operating system on the device.


Article ID: KB02792 BlackBerry smartphone displays Error message “507” when upgrading BlackBerry Device Software


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