Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Contributor
Posts: 14
Registered: ‎06-04-2012
My Device: 8520 Curve
My Carrier: Vodafone
Accepted Solution

BB 8520 Curve update to OS 5.0 ?

I do this:

 

1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.

 

But when i;m at the step where should show the OS it's shows only BlackBerry app world , what i must do to upgrade the Os? My phone come with os 5 but i do downgrade to 4.6 because the wi-fi was not working , now i want to go back to os 5 please help.

Forums Advisor I
Posts: 634
Registered: ‎12-30-2011
My Device: Blackberry Curve 8520, BlackBerry PlayBook
My Carrier: MTN

Re: BB 8520 Curve update to OS 5.0 ?

Hello !

 

Try the following.

 

Connect your BlackBerry through USB cable to Internet enabled laptop/desktop.

 

Now open "BlackBerry Desktop Software".

 

Now check for updates.

 

So it will will automtaically detect the OS5 for your older version.

 

Keep you phone connected untill the entire process gets completed.

 

Hope this resolves your Problem!

 

If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest there time on this Message anymore.

 

Thanks.

Contributor
Posts: 14
Registered: ‎06-04-2012
My Device: 8520 Curve
My Carrier: Vodafone

Re: BB 8520 Curve update to OS 5.0 ?

Its not working , saying there is no update for my phone.

Forums Advisor I
Posts: 634
Registered: ‎12-30-2011
My Device: Blackberry Curve 8520, BlackBerry PlayBook
My Carrier: MTN

Re: BB 8520 Curve update to OS 5.0 ?

Hello !

 

Could you please goto

 

Options>About and tell which is the OS version you have on your BlackBerry Curve 8520 ?

Contributor
Posts: 14
Registered: ‎06-04-2012
My Device: 8520 Curve
My Carrier: Vodafone

Re: BB 8520 Curve update to OS 5.0 ?

Says V4.6.1.272(Platform 4.2.0.118)

Forums Advisor I
Posts: 634
Registered: ‎12-30-2011
My Device: Blackberry Curve 8520, BlackBerry PlayBook
My Carrier: MTN

Re: BB 8520 Curve update to OS 5.0 ?

Hello !

 

Then it should ugrade to OS5.

 

Try following the same again for your device after connecting it through USB.

 

Hope this resolves your Problem!

 

If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest there time on this Message anymore.

 

Thanks.

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: BB 8520 Curve update to OS 5.0 ?

hApS143 - instruct him to where to download an OS5 version from another Carrier using the App Loader and by deleting the vendor.xml Smiley Happy

Ron
...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Smiley Happy

Blackberry Battery Saving Tips | Follow me on Twitter

Contributor
Posts: 14
Registered: ‎06-04-2012
My Device: 8520 Curve
My Carrier: Vodafone

Re: BB 8520 Curve update to OS 5.0 ?

I deleted the vendor.xml file but its saying "you'll need an active BB service subscription.........." , please help me.

Forums Advisor I
Posts: 634
Registered: ‎12-30-2011
My Device: Blackberry Curve 8520, BlackBerry PlayBook
My Carrier: MTN

Re: BB 8520 Curve update to OS 5.0 ?

Hello !

 

Well in that case you need to contact your Service Provider to get activated your BlackBerry Internet Service (BIS) Plan for your device.

 

But for it you might need to pay extra to your network/service provider.

 

Once done then you can do the needful.

 

Hope this resolves your Problem!

 

If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest there time on this Message anymore.

 

Thanks.

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: BB 8520 Curve update to OS 5.0 ?

Okay. If the vendor.xml file has already been deleted prior to your upgrade attempt using the Blackberry Desktop Software which didn't show the update, you may try this method:

 

on your computer, go to:

 

Computer/Local Disk (CSmiley Happy/Program Files (x86)/Common Files/Research In Motion/AppLoader

(where you found the vendor.xml file)

 

Double Click on AppLoader.exe and follow the prompts

...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Smiley Happy

Blackberry Battery Saving Tips | Follow me on Twitter