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MrX
Contributor
Posts: 12
Registered: ‎05-23-2013
My Device: 8520 Curve
My Carrier: Vodacom

BB 8520 curve bbm restore

Hey guys if got a bb 8520 curve with os5 and its running bbm 7 i just want to know if i reinstall the os will i be able to restore my bbm contacts

Hall of Famer III
Posts: 57,522
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BB 8520 curve bbm restore

Hi and Welcome to the Community!

With BBM7, your contacts are not on your device (technically) but rather stored "in the cloud" along with your BB ID. So, if you revert to an ancient OS, but one that supports BBM7, AND you make sure to install to the device BBM7, then as long as you've used the exact same BB ID credentials, your BBM contacts will appear on your BB. But, if BBM7 is not compatible with that ancient OS --OR-- you do not update it to BBM7, then you will have no BBM contacts.

At present, I've found no way to manually backup your BBM contacts from BBM7 so as to use them in an older version of BBM.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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MrX
Contributor
Posts: 12
Registered: ‎05-23-2013
My Device: 8520 Curve
My Carrier: Vodacom

Re: BB 8520 curve bbm restore

hey thanx how do i know that my contacts have been backed up

 

Hall of Famer III
Posts: 57,522
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BB 8520 curve bbm restore

To what?


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
MrX
Contributor
Posts: 12
Registered: ‎05-23-2013
My Device: 8520 Curve
My Carrier: Vodacom

Re: BB 8520 curve bbm restore

blackberry id

Hall of Famer III
Posts: 57,522
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BB 8520 curve bbm restore

Well, with the way you asked the question, it's actually your question that is flawed. Refer back to what I said earlier.

Technically, with BBM7 your BBM contacts are not even stored on your device, so there is no "backup" to BBID to happen. Rather, they are stored "in the cloud" with your BBID, and simply reflected on your device...but the "master" location is the cloud (your BBID). So there is no "backup" to conduct nor validate.


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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