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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-27-2008
My Device: Not Specified

BB 9000 Bold - messenger - receive "device not supported" error message

How do I activate the BB messenger on the BB 9000 Bold. I tried to download the BB software but receive an error message claiming that the device is not supported.

Guru II
Posts: 21,526
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: BB 9000 Bold - messenger - receive "device not supported" error message

The Bold should already have the BBMessenger software installed.  Look in Options >Advanced Options >Applications and see if it's listed.  If it's not, you'll have to install it by downloading the OS for your device and use application loader to reinstall it.

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