09-16-2013 11:05 AM
Hi! My BB 9000 won't charge anymore. I have like less than 20% battery left before charging my BB so battery won't drain. When I left it charging, it seems ok so but when I get back after 5 mins or so, my BB only shows black screen and red light is just blinking. I tried to turn it on but nothing happens. I unplug and replug the charger but still black screen with red light blinking until it goes off after 10 sec. I did a battery pull and still doing the same. I also tried connecting it to USB but it's not even recognized like it's not connected to my PC. Now my battery won't charge anymore, not even a red light blinking.
09-16-2013 11:14 AM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!