Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-05-2013
My Device: bold 9700
My Carrier: koodo

BB 90700 Bold freezes on start up

When I power up the phone. The line goes all the way cross freezes for awhile then I get a app error. Phone will not let go further so I kind wipe the phone. I take the battery out and put it back get the same thing. Any ideas.

Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: BB 90700 Bold freezes on start up

Hi & thanks for your POST..!!


I would suggest you to again pull battery and re-insert it after a min, if it still doesn't boot then please try to boot it in safe mode.


Safe mode procedure can be found in below URL.




VIA | unleashurself Forums Advisor III


Please thank those who help you by clicking the original button.
If your issue has been solved, please resolve it by marking "Accept as Solution"