Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Highlighted
New Contributor
Posts: 4
Registered: ‎06-21-2012
My Device: curve 9300
My Carrier: Aircel

BB 9300 Switch off...

Dear Friends,

 

                      For the pase two months i have a major issue with my blackberry curve 9300, which i will explain below.

 

         My BB gets switched off (without any intimation) when i was speaking or some times when idle. The time of switch off was random and it was not connected to the mobile auto on and off.

                                          The main problem is, it do not switches on back, when i give a long press on the red power button. To switch on the mobile , i will have to re-insert the battery (Some times it will work for the first time... or some times i need to try it 4-5 times).

 

 I have also asked the mobile shops regarding this...

                (1)   Battary Problem (mainly Swelling) -----    But no, it stands with 4-5 days backup, no swelling.

                (2)   Virus problem in memory card       -----    But, it gets off again with new memory card and in the        

                                                                                                   absence of a memory card.

                (3)  Updates                                                -----    The mobile is Up to date.

 

        PleasE Help Me OuT RegaRdinG... or it coule have happend because of other issues ??????

 

 

 

 

 

 

 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BB 9300 Switch off...

Hi jaat88

 

 

                    If your Battery is in good condition then can you share a few things like How many third party application you have on your device ? Have you done a reload your device OS without installing any of those applications ? 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Contributor
Posts: 4
Registered: ‎06-21-2012
My Device: curve 9300
My Carrier: Aircel

Re: BB 9300 Switch off...

Hey Thanks !

 

                       I think i have found the cause of the switch off.... 

 

The condition of the battary is good, but it has a problem of fluctuting inside the mobile, where it dose not fit properely.

 

The problem arose only after 5-6 months of mobile purchase and i donno how it happend now. After placing a small piese of paper between battary and mobile, it dosen't go off now.

 

 

                                         Thanks Again...

 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BB 9300 Switch off...

Hey jaat88

 

 

 

                       That great ! that paper piece trick has helped many user in the past as it helped in your case Smiley Happy I wish you  mark your post as Solution so that other users can also get help from this solution Smiley Happy 

 

 

Cheers ! 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.