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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎06-22-2012
My Device: Curve 9300
My Carrier: Telus

BB 9300 connected to wifi but browser does not work.


I have my 9300 connected to the wifi with the correct password and everything. In the top right hand corner I have the BB symbol, the wifi symbol with bars, and my own phone connection. Now when I click on the browser option it brings me to the start page. From there I tried to access google and it started to request and then load the page but then it jumps right back to the start page.
Does anyone know why this is happening?

Thank you in advance!

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: BB 9300 connected to wifi but browser does not work.

Does it do this on every attempted page?  Try a battery pull.  oh, also verify with your carrier that you have the correct blackberry data plan on your account.

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