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New Member
Posts: 1
Registered: ‎02-24-2013
My Device: 9320
My Carrier: o2

BB 9320 has no BIS option

Help! My device only gives option for Enterprise server. will not let me register host routing tables either. I am on the correct tariff as i take my sim out and put this in a torch and i can set up my emails and bbm sucessfully, so the issue is not with the provider. Please help blackberry

Hall of Famer III
Posts: 58,171
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: BB 9320 has no BIS option

Hi and Welcome to the Community!

Actually, the issue is with the provider...they provide ALL of your services to your BB, and that would include the added options for Personal/Internet email accounts (Enterprise always shows...the others are added when your provider has done everything correctly). Further, services are tied to the BB PIN, not strictly just the SIM...so moving it around like that may actually be confusing your carriers systems.

I recommend you ring them up again and see about getting this going properly. Again, services on a BB are delivered by the carrier...ALL services. And they must have their systems properly configured in order to deliver those services to you.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

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