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New Member
Posts: 1
Registered: ‎10-14-2012
My Device: 9396 curve
My Carrier: O2

BB 9360 locked

my BB 9360 is saying I'm using a new SIM when I removed my SIM and replaced it. it is asking me to login using my username & password, which I did but it keep saying I've been locked out for 15min due to security reasons

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BB 9360 locked

Hello ibitola

 

Welcome to BlackBerry Support Community Forums

 

 

 You may need to reset your BlackBerry ID Password,Please look at this Knowledge Base regarding BlackBerry ID lockout behaviour :

 

KB24157 : BlackBerry ID lockout behaviour.

 

 

Prince

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