Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎12-18-2012
My Device: BB Curve 9380
My Carrier: 9634547576

BB 9380 Battery order

[ Edited ]

I had purchased BB curve 9380 on 10-07-2012 from "Krishna Watch Company" Meerut, UP 

 

My phone battery gets low 4 times in a day. I went to REDINGTON service - the customer care of Blackberry in Meerut, UP 

 

They told to come after 3 days, as they will place an order for the new battery. 
Kindly help in getting the battery soon.

 

Regards
Shivam Gupta

Highlighted
Hall of Famer III
Posts: 57,625
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BB 9380 Battery order

Hi and Welcome to the Community!

As a user-to-user community, no one here can answer your question with any level of authority whatsoever. RIM provides zero front line support to end users, including warranty...all support starts with the carriers, authorized resellers, and authorized service centers, all who can escalate cases into RIM at no charge to the end user.

So, your escalation path is not here, in these forums. Rather, it is through your existing channels...even if they may have a poor reputation. You have no free path by which to bypass them. Posting here does not achieve escalation into RIM...indeed, posting here achieves nothing at all regarding formal support from, escalation to, nor communications with RIM.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................