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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎03-29-2010
My Device: 9700 Bold II
My Carrier: Tango

BB 9700 - Mac reformatted my SMS/MMS Inbox

Hi, I recently switched my laptop to MAC and i synced it with my BB via the Software on the BB official site.  It told me i needed to update my software on the device so I let it do that and all is fine apart from one thing:  Now my SMS message all seem to merge into one message and I cannot see who has sent what to me etc.  I know I can "view folder" then scroll to SMS Inbox but why should i have to do that every time?


I have re-booted, security wiped and re-installed an old Windows back-up and the problem still persists so I guess it is to do with the software upgrade.  I have been through every conceivable menu and there is nothing i can find that will help me set the true sms/mms inbox to default when go into the SMS/MMS icon.


Can anyone help?  I am slowly convincing myself that this is a BB firmware/software problem.

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: BB 9700 - Mac reformatted my SMS/MMS Inbox

Go to Messages -> Options -> Inbox Settings -> Uncheck SMS And MMS under Other Message Types.

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