02-04-2013 11:12 AM
I have my BB 9700, it was having OS 5,i have upgraded to OS 6 successfully. But when i turn Mobile Network ON (Because after upgrading process, it comes up with Mobile Network OFF), it keeps restarting whenever i try.
If i roll it back to OS 5, it works well.
I have tried several ways, but it keeps giving same problems.
Anyone to help please.
02-04-2013 11:26 AM
Hi and Welcome to the Community!
It may be a problem with either the specific OS 6 package you are using, or perhaps one of your additional apps. You may want to try this procedure to perhaps narrow down the precise causal item:
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
Good luck and let us know!
02-04-2013 12:06 PM
I did clean up the BB. and made a new installation.
But same problem.
I think it may be hardware issue.
Though i'm kinda stuck, why it works well with OS 5.
02-04-2013 12:09 PM