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New Contributor
Posts: 3
Registered: ‎03-31-2013
My Device: BB Bold 9780
My Carrier: T-Mobile

BB 9780 - I can't choose any more neither german nor french as language to write in. Other languages are still there to be chosen, f.e. english. Is there any help possible?

 
Hall of Famer III
Posts: 57,244
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BB 9780 - I can't choose any more neither german nor french as language to write in. Other languages are still there to be chosen, f.e. english. Is there any help possible?

Hi and Welcome to the Community!

Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

 

Beyond that, since you say "any more", that implies this used to work...so what changed between when it last worked and now?


Best!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 3
Registered: ‎03-31-2013
My Device: BB Bold 9780
My Carrier: T-Mobile

Re: BB 9780 - I can't choose any more neither german nor french as language to write in. Other languages are still there to be chosen, f.e. english. Is there any help possible?

Thanx for your reply.