Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎01-10-2012
My Device: Torch 9860
My Carrier: CSL 1010

BB 9860 Convinence Key Not Working

Just received my BB 9860 but I cannot get the convinence key to launch any applications. The button has a tactile click and it works in camera mode to focus but will not launch anything. Seems like a software bug to me but would appreciate any comments or advise.