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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-10-2013
My Device: Torch 9860
My Carrier: Vodafone

BB 9860 producing weird voices and no alerts

Hi All,

My BB 9860 is doing a weird voice that is called BBM voice

and I dont have any of the BB alerts on the phone like confirm remix or confidence any help?

I have already tried reloading the S/W 7.1 2061

i even tried downgrading the S/W still the same


Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: BB 9860 producing weird voices and no alerts

Hello Tattyyy,


Thank you for your question.


Please backup and perform a clean reload of your BlackBerry® Device Software to address the notification issue you are experiencing. For more information on this procedure see the following article:



Please test again before restoring any backup of your data.

Let us know if this helps.


Thank you.



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