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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-28-2011
My Device: Bold 9900
My Carrier: owned

BB 9900 radio is OFF

I have just purchased a 9900 but am getting frustrated by an error message each time I try to use the thing to connect to Blackberry Apps or when I try via the web access to BB Apps store:

The Phone error says The Data Service is not operational (yet my telco says all is working)

The web site (BB APPS STORE) says RADIO is OFF yet its all ON!

Anyone help please?