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Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB App World icon missing


VVRose wrote:

Oh my God,

 

I just spent hours, deleting the BB app world and reloading, talking to my network provider who could not help me so put me through the "Blackberry" expert team, who got me to wipe out my phone and re-set to factory settings and handed up giving me the RIM phone number because they coul not solve it!!

 

Needless to say that I really wish I had seen your post at least 5 hours ago, it would have saved me a lot of time>

I downloaded the 55 version and it works perfectly, thank you, thank you, thank you.

 

It might be a good idea to inform all network providers of the because they seem to be clueless...+ it would save Blackberry users a lot of time and...frustration!!

 

VVRose

 


You're welcome.

 

Trust me, try here first next time. This issue is about a month old, will be fixed, and your carrier tech support and BlackBerry tech support should certainly know.

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Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: BB App World icon missing

this is from an article in the BlackBerry public knowledge base:

 

KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.6

 

everybody you contacted should have known that article by heart. Starting with your carrier helpdesk.




The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 3
Registered: ‎03-11-2015
My Device: blackberry Bold 9780
My Carrier: BIS

Re: BB App World icon missing

Guys please help I download BlackBerry App World PLEASE
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB App World icon missing


Oscarido8 wrote:
Guys please help I download BlackBerry App World PLEASE

@Oscarido8 

 

I'm assuming you have not read the previous post in this thread, especially that of Message 9 ?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎03-11-2015
My Device: blackberry Bold 9780
My Carrier: BIS

Re: BB App World icon missing

All those are not working anymore