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New Contributor
Posts: 8
Registered: ‎01-09-2013
My Device: BB 9900
My Carrier: XL Axiata
Accepted Solution

BB App World

everytime i'm gonna using the bb world app, it says "your system administrator is preventing you from usingthe blackberry application world. then it says that i should contact my system administrator... what exactly does it mean? pls help me.. tq
Trusted Contributor
Posts: 115
Registered: ‎12-28-2012
My Device: Bold 9900

Re: BB App World

Are you connected to a BES server?



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Posts: 96,070
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB App World


ochiexarek wrote:
everytime i'm gonna using the bb world app, it says "your system administrator is preventing you from usingthe blackberry application world. then it says that i should contact my system administrator... what exactly does it mean? pls help me.. tq

On your device, go to Options > Security > Security Status Information.

What do you see on that screen?



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New Contributor
Posts: 8
Registered: ‎01-09-2013
My Device: BB 9900
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Re: BB App World

It says "Secure GC Enabled"
Posts: 96,070
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Registered: ‎04-01-2008
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Re: BB App World

Secure GC Enabled is listed under Options > Security Options > General Settings on BlackBerry smartphones running BlackBerry Device Software 4.0 and later. Secure GC Enabled indicates that the BlackBerry smartphone has content protection turned on.

Note: When the Memory Cleaning feature in BlackBerry Device Software 4.3 and later is configured to automatically clean when the BlackBerry smartphone is idle or holstered, Secure GC Enabled may be displayed.

 

So, that should not be the reason for AppWorld not working.

 

However the message seems to indicate you are on a corporate BlackBerry provided by your employer, are you?

Article ID: KB17678 Common Error Messages in BlackBerry App World



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New Contributor
Posts: 8
Registered: ‎01-09-2013
My Device: BB 9900
My Carrier: XL Axiata

Re: BB App World

Yes... I'm using full service of BIS (the package cost IDR99k per month)... I'm using prepaid plan.. The balance still lots too... Around IDR100k...
New Contributor
Posts: 8
Registered: ‎01-09-2013
My Device: BB 9900
My Carrier: XL Axiata

Re: BB App World

I don't know... I mean i don't understand your question.. I recon this happened after i purchased some applications fr World Apps.. Does the payment method influenced the damage i caused? I'm sorry if my language confusing... Jst ask me & i'll try to answer with my limitation language...
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Posts: 96,070
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB App World

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Now, try AppWorld, and see if you get the same error message?



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New Contributor
Posts: 8
Registered: ‎01-09-2013
My Device: BB 9900
My Carrier: XL Axiata

Re: BB App World

Will try & get back to you for the feedback asap...
New Contributor
Posts: 8
Registered: ‎01-09-2013
My Device: BB 9900
My Carrier: XL Axiata

Re: BB App World

Nothing change, its jst the same error Smiley Sad still ©an't use world apps (-̩̩̩_-̩̩̩)