11-30-2010 12:55 AM
I just got a preowned BB-Bold 9000, I do have a SIM card and the Password to unlog the device to use it. It locks after 2 min no activity by it self. Wanted to disable the Password (Options - Password) but there is only the highlighted "Enable" option and a small red padlock byside it. The same with "security time out", "Promt on Appl. Install" and "Lock Handheld upon Holst." What do I have to do?
11-30-2010 01:01 AM
Hi and Welcome to the Forums!
First, check Encryption and/or Content Protection...if they are active, turn them off.
Good luck and let us know!
11-30-2010 02:25 AM
Hmmm..."didn't work"...as in you could not find those settings? You could not change those settings? They were already set as I advised? You changed them but the blocked items remained blocked? From your latest post, I cannot at all tell what you've tried and what happened.
If you were able to set those settings to what I advised (or if they already were), then that is unfortunate as the only other cause of what you describe that I know of is a latent IT Policy that the prior owner neglected to wipe off. If you have an IT Policy, it could be stopping the functions you seek. You can use this procedure to eliminate it:
11-30-2010 03:01 AM
I found the settings and had them set as you advised but the the blocked items remained blocked. But you were right there is an IT Policy. I will follow your advise with the Device-Software/Remove website. Can't promise that I do it tonight anymore. I let you know the result as soon I tried it.
Thank's so much