11-19-2011 08:43 AM
I have a BB Bold 9780 with an older version of software on it (cannot confirm as device is white screened with error messages on it).
The device was showing Error 561, so I attempted a software update to fix fault.
The device has completed the install but cannot connect to the device to reboot - have retried 3 times and waited the half an hour each time only to get an error message on PC.
More than one PC tried, still showing fault.
Error 507 on the support pages suggests the device does not have OS on it, is there anyway to reload this without Desktop Manager?
Or any suggestions as to fixing this fault?
11-22-2011 02:31 PM
Hello voda60526 and welcome to the BlackBerry Support Community Forums.
Download and install your device software from your mobile network providers download site (click here).
Once this file has been installed, go to the Desktop Software and try the software reload once more.
If you still get the JVM 507 contact your mobile network provider for further investigation into this matter.
05-05-2012 01:31 AM
@Schalk08, have a look at this article:
I hope that helps you.