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BlackBerry® OS Smartphones

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New Contributor
Posts: 2
Registered: ‎11-25-2012
My Device: bold 9780
My Carrier: t mobile
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BB Bold 9780 Problems

was on BBM last night and the phone shut down saying battery drained even though it had a good charge in it,put it on charge and tried turning it back on,wouldnt do it, took battery out and back in, it started loading up but wouldnt get past the loading stage, tried this a few times and eventually this morning it turned on with all these error messages, it has wiped all my media stuff,music,phots,videos the lot and now it wont even go into bbm, what has happend here?? and is there anyway to fix this.

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New Contributor
Posts: 2
Registered: ‎11-25-2012
My Device: bold 9780
My Carrier: t mobile

Re: BB Bold 9780 Problems

right guys,got this sorted, was ready for throwing it in the bin, i just done a security wipe and it has recovered fine,turns out i didnt lose any of my media files either,all music and pictures are there,phone couldn't read media card, only downside i had was lost all my bbm contacs and some of my phone numbers Smiley Sad but best part is i have a working phone again