05-25-2013 09:53 PM
HI! I'm experiencing a wifi connection issue right now. My bb says that im connected to our wifi connection but the bb logo doesnt appear. Im a prepaid user and has no any data plan to a service provider. Before the hard reset, im enjoying the wifi very much. Facebook, twitter and browsing on my phone. Then after that i hard reset it because of some issues. Then after i installing the back-up, the wifi logo happene not with the bb logo. And ive tried the registering to HRT and nothing happened. Please help me. I need my phone this coming school year. ) Thanks
05-26-2013 04:19 AM
um. i supposed that you have read that im a prepaid user. so i subcscribed to the blackberry Internet service. Then i turned off my mobile data and connect to our wifi then the logo appeared beside the wifi logo. i guess you are in a data plan since your carrier is ATT. i suggest that you call your carrier and tell your issues. i hope that i was able to help you. sorry if not.