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New Contributor
Posts: 5
Registered: ‎12-09-2012
My Device: Bold 9700
My Carrier: Mobitel

BB Bold freezes when updating Outlook Contacts

My BB Bold and the Desktop Manager freeze when I synchronize Outlook Contacts (1-way only, to BB only). Started to happen after I changed a number of e-mail addresses in Outlook. I have some 3050 entries which excludes any manual checks of the database. Slavic letters are included in the Contacts but they have not influenced the performance so far. Whatever suggestions I found in different forums have been so far useless. Any viable ideas how to solve this?
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BB Bold freezes when updating Outlook Contacts

Hi Podgana1,


Does the synchronization process just stop or do you receive an error message? If the process is freezing, you should still have the dialog box on your computer screen. What does it show as being synchronized at the time?






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