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01-09-2013 12:18 PM
You are correct , I was also Confused when OP mentioned " Sync I'd ".
01-09-2013 09:24 PM
hi today after work i followed your instruction and did factory setting now the email address was there is no more present and it replaced by default. now i try to access in the set up screen the email setup. but the same after clicking nothing happens .so i went to bis.na.blackberry web site to create my email syncrinise and it happened. but when i access advance system setting and default services and there it shows in the middle contact list (sync) default. this one i cant change it..pl give me more idea....
01-09-2013 10:08 PM
hi today after work i followed your instruction and did factory setting now the email address was there is no more present and it replaced by default. now i try to access in the set up screen the email setup. but the same after clicking nothing happens ..
After doing a factory default have you login with your BlackBerry ID on that device ?If you have then Have you activated BIackBerry Data Plan on your Account from your Carrier Roger ?
01-09-2013 10:12 PM
i never removed my sim card..and data was on.. so after start up it asked me bb id and i provided. and after that when i restore my data thru bdesttop manager..that name appear again....i think that name is directly connected to the contatct id whish all the contacts are sync.....and the device doing same as cant access email setting....
01-09-2013 10:25 PM
i never removed my sim card..and data was on.. .
I don't understand this part ! So I assume you used your own BlackBerry ID on that device after a factory reset , On your Homescreen Go to Options > Device > BlackBerry ID = can you see your BlackBerry ID ?
Also as I asked Have your activated BlackBerry Data Plan also known as BIS on your account from your Carrier Roger ?
01-09-2013 10:34 PM
01-09-2013 10:43 PM
When I go to options I don't see the device and my I'd...I see diff screen like wall paper universal search . And I do have bbid and I have done my email set with bis.na.blackberry..
What is your device OS version ?
BlackBerry ID BlackBerry Smartphone running BlackBerry 6:
1. From the home screen of the BlackBerry, click the Options icon.
2. Choose Third Party Applications.
3. Choose BlackBerry ID.
BlackBerry ID on BlackBerry Smartphone running BlackBerry Device Software 5.0:
1. Click Options from the main screen.
2. Click BlackBerry ID
01-09-2013 11:16 PM
My os is 6 . And I just checked it..there I can see my bb I'd....and all related data
If you have BIS then from your BlackBerry Browser browse to or click this link www.blackberry.com/integrate
It will allow you to setup your personal email .Please try that.