02-25-2014 01:04 PM
I'm hoping someone on here can help, since I can't find any contact numbers at Blackberry.
I'm not a BB customer. My friend, Tina, I am trying to help is not a BB customer. Trouble is that Tina's bank account is showing up regular debits from "BB Commerce" - which is clearly something to do with Blackberry.
We've been to Tina's bank and reported the debits as fraud. They said they are trying to block the debits, but can't guarantee it. Apparently she could even change her bank card and that wouldn't fix it. They advised getting in touch with Blackberry to try and sort it - but we can't do that becausee BB don't publish any phone number or email addresses (that I can find).
Anyone ideas how to proceed with this?