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Contributor
Posts: 10
Registered: ‎09-08-2008
My Device: Not Specified

BB Curve 8830 Outlook 2003 email on one not the other

I have Outlook 2003 on my laptop and my email is a commercial email address with a server located somewhere offsite.

I have the new BB Curve 8830.

If Outlook 2003 is left open on my laptop I do NOT get emails on my BB

If Outlook 2003 is closed I get emails.

 

Is there anyway to get emails whether outlook is open or closed?

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: BB Curve 8830 Outlook 2003 email on one not the other

Hi and welcome to the forums!

 

Are you a BES corporate phone or BIS personal phone?

Who is your email provider?

Thanks

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Contributor
Posts: 10
Registered: ‎09-08-2008
My Device: Not Specified

Re: BB Curve 8830 Outlook 2003 email on one not the other

I'm clueless, don't know.  I have hired a company that stores my web page for my business, my email address is attached to that. When I am home I use comcast to get my emails in outlook.  Does that answer question?
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: BB Curve 8830 Outlook 2003 email on one not the other

You have two accounts. One is comcast on your PC, is it setup on the BB as well?

 

The second account is setup on the BB,  is it setup on the PC as well?

Click Accept as Solution for posts that have solved your issue(s)!
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Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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Contributor
Posts: 10
Registered: ‎09-08-2008
My Device: Not Specified

Re: BB Curve 8830 Outlook 2003 email on one not the other

I have comcast for my internet service, I do not have an email account with comcast.  I have one email address, that just comes to my Outlook 2003 on my laptop at home.
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: BB Curve 8830 Outlook 2003 email on one not the other

Try this,

Login into your carriers BIS site and delete the account on the BB,

Recreate the account

you will get a verification email on your BB.

 

On the BIS site  select resend service books.

 

See if you receive them on the BB.

Thanks

 

Let me know how it goes

Click Accept as Solution for posts that have solved your issue(s)!
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Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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Contributor
Posts: 10
Registered: ‎09-08-2008
My Device: Not Specified

Re: BB Curve 8830 Outlook 2003 email on one not the other

Sorry but what is BIS
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: BB Curve 8830 Outlook 2003 email on one not the other

Basic Internet service usually set up for a personal phone.

When you setup the email account you used a name and a password. This is the same you'll need to

log in.

Who is your carrier, and I will send you a link to the BIS site.

Thanks

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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Contributor
Posts: 10
Registered: ‎09-08-2008
My Device: Not Specified

Re: BB Curve 8830 Outlook 2003 email on one not the other

Alltel
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: BB Curve 8830 Outlook 2003 email on one not the other

Here you go:

 

http://www.alltel.blackberry.com/

 

Thanks

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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