09-10-2008 11:46 PM
I have Outlook 2003 on my laptop and my email is a commercial email address with a server located somewhere offsite.
I have the new BB Curve 8830.
If Outlook 2003 is left open on my laptop I do NOT get emails on my BB
If Outlook 2003 is closed I get emails.
Is there anyway to get emails whether outlook is open or closed?
09-10-2008 11:53 PM
Hi and welcome to the forums!
Are you a BES corporate phone or BIS personal phone?
Who is your email provider?
09-10-2008 11:56 PM
09-11-2008 12:00 AM
You have two accounts. One is comcast on your PC, is it setup on the BB as well?
The second account is setup on the BB, is it setup on the PC as well?
09-11-2008 12:06 AM
09-11-2008 12:15 AM
Login into your carriers BIS site and delete the account on the BB,
Recreate the account
you will get a verification email on your BB.
On the BIS site select resend service books.
See if you receive them on the BB.
Let me know how it goes
09-11-2008 12:24 AM
Basic Internet service usually set up for a personal phone.
When you setup the email account you used a name and a password. This is the same you'll need to
Who is your carrier, and I will send you a link to the BIS site.
09-11-2008 12:35 AM
Here you go: