Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
09-04-2012 11:26 AM
hi, I am looking into a problem with a friends curve. Phone powers up but cannot use any key's or scroll. I have stripped and cleaned scroll ball and there was very heavy caked dust in the scroll housing. Which I cleaned with a soft brush. I have factory reset, using BB Manager (0kay) but still this problem persists. I have looked at the ribbon connectors and they appear to be connected correctly. Any suggestions please ?
Solved! Go to Solution.
09-04-2012 06:05 PM
09-05-2012 05:54 AM
Hi,I have just opened up device and turned on. when it established I unplugged the key board connector and the scroll butoon works . Could it be that only the membrane needs removing and cleaning or new fitted. Or do you still think it is to far gone.
09-05-2012 09:56 AM
09-05-2012 10:13 AM
its a case of "you pays your money and takes a chance", I may try the membrane and ribbon,if not, I have spares of the rest.
Thanks again for your help