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New Contributor
Posts: 2
Registered: ‎10-18-2013
My Device: Curve 9300
My Carrier: Vodacom

BB Curve 9300 Locked

I upgraded software to version 6.0

now phone shows Device locked - but can not unlock it

 

If I remove the SIM I can see all data

 

How can I fix this?

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BB Curve 9300 Locked

Hey ErichS,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Does the BlackBerry Curve 9300 smartphone ask for an MEP code when the SIM card is inserted or does it just ask for your personal lock password?

 

Also have you tried to insert a different SIM card in the BlackBerry smartphone?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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New Contributor
Posts: 2
Registered: ‎10-18-2013
My Device: Curve 9300
My Carrier: Vodacom

Re: BB Curve 9300 Locked

The phone just has a screen confirming Device locked

There is a option:-

 

unlock

Emergency calls

Cancel

 

Unlock does not work -

Emergency calls has sub menu - police, fire etc. did not try any

Cancel - back to square 1

 

I took the phone to a service centre they reloaded software - all works again

- comes with a price of course

 

Thanks for your interest

 

Best regards