04-18-2013 11:48 AM
My bb curve 9320 keeps rebooting itself randomly about 6 times a day maybe more.
i have bought a new battery and new memory card but its still doing the same thing.
I done a software update on blackberry desktop but that hasnt helped.
Anyone know anything else i can try?
04-18-2013 11:55 AM
Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases in Safe Mode, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
Good luck and let us know!
04-18-2013 12:28 PM
If you cannot run stable in Safe Mode, then you are left with more drastic remedy attempts:
Hopefully you already have a good backup, as it is unlikely you shall now be able to take one.
04-18-2013 04:47 PM
I have the same problem with the 9360. I had the problem with an older phone(same Model). The replacement has the same issue. It is horrible. It happens when talking to people for more than a few minutes. Is it the carrier? The phone? It is awful. Why do I stick w Blackberry?