Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Member
Posts: 1
Registered: ‎04-04-2013
My Device: blackberry curve 9320
My Carrier: vodafone

BB Curve 9320 won't let me log in using my Blackberry ID

I have been using BBm for a while after creating a Blackberry ID, and it has worked fine for me, over the last couple of days it has been asking me to put in my ID and password for some reason, when I put my password in it doesn't accept it, I press forgot password and it doesn't recognise the username, I checked on the blackberry website to see if the username exists and it says it has been deleted, now I can't even get onto blackberry app world, I have tried creating a new ID but my phone says use the ID registered with this phone, I am getting extremely close to launching it at the nearest wall, so any help will be greatly appreciated! Thanks in advance people!!
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BB Curve 9320 won't let me log in using my Blackberry ID

Hi ozzy912 and welcome to the BlackBerry Support Community Forums!


Can you send me your BlackBerry PIN and the BlackBerry ID via Private Message?  I can see if they are associated.






Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!