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New Contributor
Posts: 2
Registered: ‎09-30-2013
My Device: Blackberry Curve
My Carrier: MTN

BB Curve - Email (message) icon not showing on home screen

I've setup my email account and got to the last screen to say that the setup is complete. Use the message icon on your home screen to send and receive email from your device.

 

The message icon don't appear on my home screen. How can I get it to display?

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BB Curve - Email (message) icon not showing on home screen

Hey annelepretorius,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

I would check to see if the icon is hidden, on the home screen press Menu>Show all.  Also go under Options>Device>Advanced System Settings>Service Book and do you see your email account listed here?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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New Contributor
Posts: 2
Registered: ‎09-30-2013
My Device: Blackberry Curve
My Carrier: MTN

Re: BB Curve - Email (message) icon not showing on home screen

Hi

 

Thanks for getting back to me.

 

I've checked under Options>Device>Advanced System Settings>Service Book and I don't see my email listed there.

 

What is the next steps?

 

Thanks

Highlighted
New Contributor
Posts: 7
Registered: ‎10-02-2013
My Device: Blackberry curve 9320
My Carrier: 02

Re: BB Curve - Email (message) icon not showing on home screen

My isn't there either