09-30-2013 05:23 AM
I've setup my email account and got to the last screen to say that the setup is complete. Use the message icon on your home screen to send and receive email from your device.
The message icon don't appear on my home screen. How can I get it to display?
10-02-2013 07:15 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I would check to see if the icon is hidden, on the home screen press Menu>Show all. Also go under Options>Device>Advanced System Settings>Service Book and do you see your email account listed here?
I look forward to your reply.
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10-02-2013 07:31 AM
Thanks for getting back to me.
I've checked under Options>Device>Advanced System Settings>Service Book and I don't see my email listed there.
What is the next steps?