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New Contributor
Posts: 2
Registered: ‎07-04-2008
My Device: Not Specified

BB Curve - Messages disappear from SMS and MMS folder

Hi, I am using a BB Curve devise and am quite happy with it. However, a problem bugs me from begin on; e.g. my messgages disappear on it own after a while although the option "kept messages forever" is selected. At first I though, it was a problem of the SIM card, so I have it changed. It was then ok for a while until now but all messages disappear again on its own! Has anyone faces this sort of problem before? Please help!
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Forums Advisor I
Posts: 661
Registered: ‎04-02-2008
My Device: Curve 8900

Re: BB Curve - Messages disappear from SMS and MMS folder

Typically this issue comes about when the free memory on the device is low. If you go to Options > Status check the File Free parameter and see what is says. If it is less than 10000000 bytes then you will want to free up some memory.
New Contributor
Posts: 2
Registered: ‎07-04-2008
My Device: Not Specified

Re: BB Curve - Messages disappear from SMS and MMS folder

Hi Jeremy,

Thanks for your advise! I checked and found that the memory is running at 3.194,234Bytes. According to you, this is too low and I do agree with that! I will try to free some and see how it works. Can you please further comment, why ALL the mails are deleted and not the oldest one only?