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BlackBerry® OS Smartphones

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New Contributor
Posts: 2
Registered: ‎04-17-2013
My Device: Curve 8520
My Carrier: MTC

BB Curve not switching on

Hi ,

 

My BB is off and is failing to switch back on. I have charged it for over two hours, I removed and reinserted the battery but nothing happens. The light goes on when I put the battery back in but the phone stays in that rebooting mode for over an hour and then the screen goes black.

 

What do I do?

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: BB Curve not switching on

Hi and welcome to the forums!

 

First try booting the phone in safe mode as listed. If that doesn't work you may have to reload the device OS.

Thanks,

 

Bifocals


 

KB17877 How to start a BlackBerry smartphone in Safe Mode

KB04596 BlackBerry smartphone does not turn on and the LED flashes

 

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