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BlackBerry® OS Smartphones

New Member
Posts: 2
Registered: ‎08-02-2008
My Device: Not Specified

BB DM 4.6 installed but cannot be found

I just removed 4.3, rebooted and installed 4.6 from the AT&T site and it said it installed successfully.  Also did some updates when i connected my bold 9000.  Control panel says the software is there but therre is no icon in strat programs etc.  There is a Blackberry folder for media synch and that i all I can fnd from a previous install.   Why can't I open the Destop manager?    Win XP SP2
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: BB DM 4.6 installed but cannot be found

Hi and welcome to the forums!


Use this link to clean your pc from the uninstall of the previous DM




Download the file to your hard drive first. Then execute itfrom the folder.



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