06-07-2012 06:18 PM
Can anyone help me out with my desktop manager freezing? I'm using PC BB Desktop software version 126.96.36.199 (Bundle 60) and every time it looks at my contacts and gets to 2190, it freezes and shuts down the BB desktop software. I have around 3000 contacts so it's not even finished reviewing all of them.
06-07-2012 06:36 PM
06-08-2012 03:05 AM
I had this same problem with the previously-released and then withdrawn V7 desktop software. Now with 188.8.131.52 exactly the same errors.
I am going back to V6. Get V7 Right!!
06-08-2012 12:55 PM
I should have explained a bit better.
I only have 915 contacts in my outlook address book but I have 2135 contacts in microsoft BCM 2010 and 887 Accounts. I have set up BB desktop to only select items that do not contain BCM in the categories field. BB desktop then scans all my contacts and freezes at 2190, it has not even started to sync, just scanning. I use companion link pro to sync the BCM contacts and accounts as bb desktop will not allow both to be done at the same time without combining them together and messing up the BCM Database.
There was a suggestion that I had a corrupt contact so I erased a number of contacts and accounts from each address book to see if the software would freeze at less than 2190 (in theory it should be at 2189 or less) but it is now freezng at 2191. This occurs when it's scanning contacts on my blackberry, not my outlook.
06-13-2012 01:59 PM
Looks like there is no problem when I do a one way sync from outlook and erase all contacts on my Blackberry. This seems to be the only way I can currently sync. Once I start to sync two ways BB desktop crashes. It now will stop at around 1030 contacts.