06-18-2012 07:05 PM
Can anyone please advice on the after-installation bug of the Desktop Manager 7. I am using Windows 7 (32) and all I can see after launching the Desktop Manager is the app window with no visible content inside. Any ideas ? Thanx everyone for help !!!
06-22-2012 10:29 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Did you have a previous version of the BlackBerry® Desktop Software installed before updating to version 7.0?
I would suggest performing a clean uninstall of the BlackBerry Desktop software and install it again on an adminstrator account. Follow all of the steps in this KB article: www.blackberry.com/btsc/KB02206
Let me know if you have any more questions.
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