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New Member
Posts: 1
Registered: ‎12-07-2011
My Device: Torch 9800
My Carrier: ATT

BB Desktop Manager will no longer sync with BB Torch

My Torch will no longer sync with my desktop.   BB Desktop software shows "Connecting " but this message stays on and does not change and it never connects.   Never had any trouble before.  I've reinstalled BB Desktop Manager but still have same issue.

 

The day prior to me noticing this problem I disconnected my torch during a desktop software backup, which is what I suspect is the cause of this problem, but cannot seem to fix it.   Any thoughts on how to remedy?